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Administration Capability and Customer Service

Good Global Health Insurance plans are not just about the benefit limits and the premiums but also the quality of customer service that you get. This is very important since throughout the lifetime of the plan you are likely to make many claims and getting these settled quickly and efficiently will make your life easier. We also know that if you are ill or one of you family is in hospital the last thing you want to be doing and trying to solve administration problems with the insurance company.

We work closely with all of the Global Health Insurance companies to make sure the administration procedures and customer service are of a very high standard. We have also developed customized procedures with many of the insurance companies to make the administration more efficient and user friendly.

As one of the largest insurance intermediaries in the world we have experience at handling your administration and claims.

For a range of quotes and further information to help you compare expatriate insurance plans please contact our team of advisors.

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Recent Questions/Comments:

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2008-01-07 22:52:58
Hi, My mom will be coming from north africa to visit me in the USA and stay for acouple of weeks. Recently she has been having a heavy hand and legs feeling. She has been prescribed a medication that is usualy prescribed for patients with mild parkinson's. I would like to get some second opinion and test(scans) performed on her in the USA. I don't think that she has parkinson's and I would like to confirn this in a center/hospital that I trust. My mom has an inssurance coverage with mutuelle Maroc,which is a partner with SwissLife and AXA. I wonder if she can get an international coverage with your company that will covers specialist evaluation, MRI, and oether scans if necessary. Thank you

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2007-12-19 00:42:05
Hi, We (Doanldson Europe BVBA in Belgium) are looking for a hosptal & medical insurance for one of our families (family van den Enden) we are relocating to Brockville, Canada. Up till now we haven't found an insurance compay willing to cover the pre-existing condition of Mrs. van den Enden which is bronchial asthma. Would you be able to offer us a solution with an insurance who is willing to cover also the pre-existing condition. Thanks in advance for your reply, Veerle Matthijs


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